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FAQs: Common Questions

Can EPM recommend any churches near me?

Randy believes it is essential for people to find Bible-believing, Christ-centered churches to help them in their spiritual growth.

If you would like a church recommendation for your area, please call our office at (503) 668-5200 or e-mail info@epm.org and we will do our best to help you.

Can I have permission to copy a chapter out of Randy’s books for my Sunday School Class?

Eternal Perspective Ministries does not hold the copyright for most of Randy Alcorn’s books. Please contact the publisher of the book you are interested in.

Can I make returns on orders?

We prefer that you try to order the exact amount of products you need; however, we do accept returns. Individual products must be unopened and in their original packaging. Please note that there will be a 10% restocking fee on any returns.

Send your returns to: Eternal Perspective Ministries, Attention: Bookkeeper, 39085 Pioneer Blvd., Suite 206, Sandy, Oregon 97055.

Please include a note with the reason you are returning the product, as well as your phone number, so that we can contact you about your credit card number for refunding purposes. If you paid by check, please note that and we will send you a refund check.

Can I reprint or reproduce an article from your website in my publication or on my website?

Feel free to reproduce and distribute any articles written by Randy Alcorn, in part or in whole, in any format, provided that you do not alter the wording in any way or charge a fee beyond the cost of reproduction. It is our desire to spread this information, not protect or restrict it.

Please include the following statement on any distributed copy: by Randy Alcorn, Eternal Perspective Ministries, 39085 Pioneer Blvd., Suite 206, Sandy, OR 97055, 503-668-5200, www.epm.org

Can I share Randy’s Facebook posts?

Yes, you are welcome to share Randy’s posts and notes from www.facebook.com/randyalcorn and www.twitter.com/randyalcorn. For Facebook: below each update you’ll see an option right next to “Like” and “Comment” that says “Share.” Happy sharing!

Does EPM recommend organizations to give to?

You can view a list of organizations that EPM supports and/or recommends at What organizations does EPM support and/or recommend?. For information on evaluating organizations to give to, please see Randy’s article Nineteen Questions to Ask Before You Give to Any Organization.

Does EPM sell ebooks for all of Randy’s titles?

At this time, we only offer ebooks for titles that Eternal Perspective Ministries publishes, including Help for Women Under Stress. Randy’s books from other publishers are available in ebook format from www.christianbook.com as well as from many other ebook retailers. 

How can I check the status of my order?

First, you can check to see if your check has cleared or if your credit card has been charged.  If you still have questions, you may call us at 503-668-5200, or email our bookkeeper at bookkeeper@epm.org. When you call or email, please give us the following information:

  • Your name, complete address, phone number, and email address.
  • The approximate date you placed the order
  • How you placed your order: online, over the phone, or by mail
  • What you ordered

This information will help us locate and determine the status of your order.  

How can I get a response from Randy on a personal issue?

Randy is unable to personally write or counsel individuals due to the volume of emails and letters he receives each week. However, he does have assistants who are dedicated to providing biblical answers to your questions. You may email them at info@epm.org.  

If you have a question related to a topic Randy has written on, we recommend searching our resource library to see if he has already addressed your question.

How can I get one of Randy Alcorn’s books translated into a foreign language?

Randy is always in favor of having his books translated into other languages. However, we don’t own the rights to most his books so the permission must be granted from the publisher. You may contact the publisher to let them know of your interest.

Go to our Books in Other Languages page for a listing of Randy Alcorn’s books that have been translated into other languages. You can also view a listing by book title.

Several of the Spanish titles are available through our online store.

Additionally, limited quantities of some of the other translations are available for purchase from EPM. For more information, email info@epm.org.

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